To proceed with our discussion on the components of membership software systems, let us now focus on community management.

Community Management System

Most membership software systems fail in terms of providing a community management system. It is in the community area that you allow your members to communicate with each other. This is where they can share ideas, best practices, support each other, and get to know each other better. This is also where you get to interact with your community. They can provide you with feedback on improvements as you communicate to them.

Providing and overseeing community engagement is the key to a successful membership website. The more engaged your members are, the longer they will likely stay:

"People come for the content, but they stay for the community."
- Jay and Sterling, www.internetbusinessmastery.com

Having a system that supports a community that works in conjunction with your Package/Access Control Management system is critical. It is in the community management system that you can best provide your clients with their requirements and engage them for a more quality experience. This will strengthen your Package by showing them the equivalent flexibility that certain packages provide.

Check out the community management system of www.socialSAM.com and get ideas on how a community should be in a membership site.